FAQ

Refund Policy

At Elite Vehicle Inspections, customer satisfaction is our priority. Our refund policy ensures fair and transparent service.

Eligible Refund Cases:

  • Inaccurate Data: Refunds are issued if there are proven inaccuracies in your
    report. Supporting evidence is required.
  • Report Not Received: If your report is not delivered, contact us for a reissue or
    refund.
  • Overcharging: Any overpayments will be refunded.
  • System Errors: Duplicate charges or empty reports qualify for a full refund.

Non-Refundable Situations:

  • No refund will be issued if the report data is accurate and delivered as
    promised.
  • Refund requests that do not meet the above criteria will be declined.

How to Request a Refund:

  • 📧 Email: info@elitevehicleinspections.com.a
  • 💬 Live Chat: Available on our website

Refunds are processed within 3-5 business days using your original payment
method.

Chargebacks:

Initiating a chargeback without contacting us may delay your resolution. Please
reach out to our support team first for a faster outcome

Languages